Privacy Policy

Last Updated: 6 March 2025

At C Plants, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (https://cplants.ae) and purchase from us.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Order Information: Products purchased, order history, and transaction details.
  • Technical Information: IP address, browser type, device details, and cookies to improve your shopping experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfil your orders.
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services.
  • To send promotional emails (only if you opt-in).
  • To prevent fraud and enhance security.

3. How We Protect Your Information

We take security seriously and implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party payment processors, shipping companies, and marketing platforms that help us run our business.
  • Legal Compliance: If required by law or to protect our rights and security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings in your browser, but some features of our website may not function properly without them.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails at any time.
  • Request details about how your data is used.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about our Privacy Policy, please contact us at:

📧 Email: info@chagaiwalplants.ae
📱 WhatsApp: +971569169797
📞 Phone: 043361011